For healthcare facilities
Discharge shouldn't wait on a ride
We work with hospitals, clinics, long-term care and retirement residences across Eastern Ontario. Same crews and standards as our family bookings, with the scheduling, documentation and invoicing a unit actually needs.
Who we work with
Built for the people who arrange transport all day
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Hospitals
Discharge planning, inter-facility transfers, day-surgery returns and outpatient clinics.
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Long-term care & retirement
Resident appointments, admissions, hospital returns and standing weekly routes.
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Clinics & treatment centres
Dialysis, oncology, infusion and rehabilitation programmes with fixed chair times.
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Case managers & insurers
Client transport under WSIB, veterans' programmes and private benefit plans.
What we fix
Four problems every coordinator recognises
If any of these sound familiar, they are the reason our partners moved their volume to us.
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A bed is ready but the ride isn't
Account partners get committed pickup windows rather than an open-ended promise, and standing daily windows for units with predictable discharge patterns.
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Nobody knows where the patient is
We confirm with the sending unit before we leave and call the receiving unit before we arrive. If a window slips, your coordinator hears it from us first.
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Belongings and paperwork go missing
Bags, mobility aids, hearing aids and charts are logged at pickup and signed for at drop-off, every trip.
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Finance can't reconcile the invoices
One consolidated monthly statement with trip-level detail, cost centres and the references your system uses.
Getting set up
Most accounts are running inside a week
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A twenty-minute call
We map your volumes, the mobility mix and the units involved. No commitment, no proposal deck.
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Documentation exchange
Certificates of insurance, driver abstracts, vehicle inspection records, training records and vulnerable-sector screening confirmations.
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A named coordinator and a direct line
Your unit gets a person, an extension that skips the general queue, and an agreed escalation path.
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A trial period, then standing routes
Most partners start with two weeks of ad-hoc trips before we lock in recurring windows.
Partner enquiry
Tell us what your unit needs
A coordinator replies within one business day, usually with two or three questions rather than a proposal.
(613) 555-0155 Facility accounts
partners@curaride.gurleenkaur.in
Monday to Friday, 8:00 a.m. – 6:00 p.m.
Coordinator questions
What partners ask before signing
Yes. Account partners get a direct dispatch line, committed pickup windows, standing recurring routes, consolidated monthly invoicing and a named coordinator. Most accounts are set up within a week. Start with the partner enquiry form or call the facility line.
Yes. We carry commercial vehicle and general liability coverage, and we provide certificates of insurance, driver abstracts, vehicle inspection records, training records and vulnerable-sector screening confirmations to account partners on request.
Account partners get committed windows rather than open-ended promises. For units with predictable discharge patterns we hold recurring daily windows, which is usually faster than requesting trip by trip.
Let's look at one week of your transport
Send us a typical week and we'll tell you plainly what we could cover, what we couldn't, and what it would cost.
Dispatch answers 24 hours a day, every day of the year