Mobility support
Stretcher transportation
Stretcher transfer is for scheduled journeys where a passenger needs to stay lying down: a move between facilities, a return home after a long admission, or a specialist appointment across the province. Two attendants handle every stretcher trip, from the bedside at pickup to the bedside at arrival.
What’s included
Everything here is part of the service. Where a trip needs something extra, we quote it before you confirm.
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Two attendants on every trip
Stretcher transfer is never a one-person job. Two trained attendants manage the transfer at both ends.
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Bed to bed, not door to door
We move the passenger from their bed at pickup to their bed on arrival, coordinating with nursing staff at both locations.
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Secured cots and rails
Cots are locked to the vehicle floor, rails stay up in transit, and passengers are belted at the chest, waist and legs.
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Oxygen-friendly
Passengers travelling with their own portable oxygen are welcome. Tell us at booking so we plan securement and cylinder space.
Who this is for
- Patients being discharged home who cannot sit for the journey
- Transfers between hospitals, rehabilitation and long-term care
- Passengers on palliative or comfort-focused care pathways
- Anyone whose care team has specified stretcher-level transport
Good to know
- Stretcher trips need more lead time than seated transfers. Twenty-four hours' notice is ideal; call us if it's sooner and we'll do our best.
- We are not an ambulance service and cannot provide paramedic care, monitoring or medication en route.
- Share passenger weight, mobility notes and any precautions in advance so we send the right crew and equipment.
This is not an emergency service. We provide scheduled, non-emergency transportation only. If someone needs medical help right now, call 911.
People booking this also look at
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Hospital & facility transfers
Discharges, admissions and inter-facility moves, coordinated with the units at both ends.
Read more -
Long-distance transportation
Out-of-town medical travel across Ontario and into Quebec, planned around the passenger.
Read more -
Specialized support
Bariatric equipment, dementia-aware crews, two-attendant transfers and palliative journeys.
Read more
Ready to book stretcher transport?
Tell us about the trip and a coordinator will confirm the window, the vehicle and the cost — usually within half an hour.
Dispatch answers 24 hours a day, every day of the year