Kinds of journey
Medical appointment transportation
Missing an appointment costs more than the appointment. We build the return trip into every booking, so no one is left in a waiting room at 4:45 p.m. wondering how they will get home.
What’s included
Everything here is part of the service. Where a trip needs something extra, we quote it before you confirm.
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The return trip is part of the booking
We schedule the ride home when we schedule the ride out, and hold the slot even if the clinic runs late.
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Wait-and-return
For appointments under about ninety minutes, your attendant can wait on site rather than dispatching a second vehicle.
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Arrival buffer
We build arrival time into the plan so passengers are at the desk before their appointment, not sprinting for it.
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Family updates
Ask us to text a named family member on pickup and on arrival. Many of our regular clients do.
Who this is for
- Patients attending specialist, imaging or pre-operative appointments
- Day-surgery patients who are told they cannot drive themselves home
- Caregivers coordinating several appointments in one week
- Case managers arranging travel for a client
Good to know
- Give us the clinic name, floor and department if you have it — large hospitals have several entrances and we'll use the right one.
- If the appointment finishes early, call dispatch. We'll move the return trip up when we can.
- Recurring appointments can be booked as a standing schedule so you don't have to call every week.
This is not an emergency service. We provide scheduled, non-emergency transportation only. If someone needs medical help right now, call 911.
People booking this also look at
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Ambulatory transportation
For passengers who can walk short distances but shouldn't travel alone.
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Dialysis & recurring treatment
Standing schedules for dialysis, oncology, infusion and rehabilitation programmes.
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Wheelchair transportation
Lift- and ramp-equipped vans with four-point securement, for manual and power chairs.
Read more
Ready to book appointments transport?
Tell us about the trip and a coordinator will confirm the window, the vehicle and the cost — usually within half an hour.
Dispatch answers 24 hours a day, every day of the year