Kinds of journey
Long-distance transportation
Care doesn't always happen close to home. We drive patients to Toronto, Kingston, Montreal and beyond for treatment, surgery and family reunification — with rest stops, repositioning and comfort breaks built into the schedule rather than squeezed in.
What’s included
Everything here is part of the service. Where a trip needs something extra, we quote it before you confirm.
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A written quote before you commit
Long-distance trips are quoted as a fixed price, with any tolls, ferries or overnight costs stated up front.
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Comfort built into the route
Rest stops, repositioning, meals and washroom breaks are scheduled, not improvised.
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Two-crew scheduling
Longer routes are staffed so no attendant drives past safe hours. Nobody is rushed and nobody is exhausted.
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One point of contact
You get the name and number of the coordinator responsible for the trip from planning to arrival.
Who this is for
- Patients travelling to out-of-town specialists or treatment centres
- Families relocating a loved one to a facility in another city
- Snowbird and seasonal returns that need medical-level support
- Discharges to a home town several hours away
Good to know
- Give us as much notice as you can. A week is comfortable for most out-of-province trips.
- Family members are welcome to travel with the passenger — tell us how many seats you need.
- For journeys requiring clinical monitoring en route, your care team should arrange a medical escort. We'll help you plan around it.
This is not an emergency service. We provide scheduled, non-emergency transportation only. If someone needs medical help right now, call 911.
People booking this also look at
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Stretcher transportation
Bed-to-bed transfers for passengers who cannot sit upright — with two trained attendants.
Read more -
Medical appointment transportation
Rides to and from clinics, specialists, imaging, day surgery and follow-ups.
Read more -
Hospital & facility transfers
Discharges, admissions and inter-facility moves, coordinated with the units at both ends.
Read more
Ready to book long-distance transport?
Tell us about the trip and a coordinator will confirm the window, the vehicle and the cost — usually within half an hour.
Dispatch answers 24 hours a day, every day of the year