Service area
Where we go, and how far
Our vehicles are based in Ottawa. Local trips run around the clock; longer journeys are planned individually so the passenger gets the pace and the breaks they need.
Daily coverage
Communities we serve every day
Ottawa & surrounding communities
Our core service area, covered around the clock with same-day availability.
- Centretown & the ByWard Market
- Nepean
- Orléans
- Kanata & Stittsville
- Barrhaven
- Gloucester
- Vanier & Overbrook
- Riverside South
- Manotick & Greely
- Rockcliffe Park
Eastern Ontario
Scheduled service daily, with same-day trips subject to vehicle availability.
- Kemptville
- Smiths Falls
- Perth
- Carleton Place
- Arnprior
- Renfrew
- Rockland
- Casselman
- Hawkesbury
- Cornwall
- Brockville
- Almonte
Outaouais, Quebec
Cross-river transfers to and from appointments and facilities in western Quebec.
- Gatineau
- Hull
- Aylmer
- Chelsea
- Wakefield
- Buckingham
Where we take people
Hospitals, clinics and residences we visit regularly
Our crews know the entrances, the parking, and which door actually gets you closest to the department.
- The Ottawa Hospital — General, Civic and Riverside campuses
- Queensway Carleton Hospital
- Montfort Hospital
- Children's Hospital of Eastern Ontario
- The Royal Ottawa Mental Health Centre
- Bruyère Continuing Care
- Hôpital de Gatineau & Hôpital de Hull
- Community dialysis, oncology and infusion clinics
- Long-term care and retirement residences across the region
Long distance
When care is somewhere else entirely
Out-of-town journeys are quoted as a fixed price with rest stops, repositioning and meals scheduled in advance.
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Toronto & the GTA
Treatment centres, transplant programmes and specialist referrals — about 4.5 hours.
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Kingston
Regional cancer care and tertiary hospital appointments — about 2 hours.
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Montreal
Specialist and paediatric referrals across the Quebec border — about 2 hours.
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Peterborough & Belleville
Family reunification and facility relocations — 2 to 3.5 hours.
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Pembroke & the Ottawa Valley
Rural discharges and returns home — about 1.5 hours.
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Elsewhere in Ontario & Quebec
Quoted individually, including overnight routes. Call the facility line to plan one.
Not sure if we come to you?
Tell us the two addresses and we'll say yes or no in about a minute. We would rather answer honestly than have you wait for a callback that never comes.
Dispatch answers 24 hours a day, every day of the year